Amenities 

Telephone Services

Telephone services are available 24 hours a day for outgoing calls. Incoming calls are restricted between the hours of 10:00 p.m. and 7:00 a.m. To place a call within the hospital, you only need to dial the last five (5) digits. For example, if you want to reach 202-865-6000, dial 5-6000. To make local calls, dial 9, then the seven-digit number. For long distance calls, you will need a calling card or personal credit card. The hospital does not accept collect calls.

For hearing impaired patients, a TTY/TDD is available. Contact Patient Relations at extension 5-6823, or request these services through your nurse.

The use of cellular phones is prohibited inside the hospital because they may interfere with certain medical equipment. Pay phones are available throughout the hospital for your convenience.

Television Services

Television service is immediately available to you in your room upon admission. Please do not bring televisions from home. In addition, no electrical appliances may be brought from home as they do not meet safety standards for hospitals and may be hazardous.

WiFi - Guest Services Access

Howard University Hospital offers free public access wireless service suitable for connection to the Internet with any wireless capable device.  See Guest WiFi Network Access for specific instructions for Mac and Windows users.

Lounges

There are lounges on most patient floors. If you are ambulatory, you are welcome to go to a lounge whenever you wish. You may ask your nurse for directions and assistance if needed.

Housekeeping

Environmental Services offers housekeeping services 24-hours a day. If you need housekeeping assistance in your room, you may tell your nurse or call the Operator (dial “0”).

Gift Shop

Located in the hospital’s main lobby, the Gift Shop sells magazines, snacks, flowers and gifts. Proceeds from sales are donated to the hospital for special projects. Hours of operation: Monday-Friday 10:00 a.m.–7:00 p.m. and Saturdays and Sundays 12:00 p.m.–4:00 p.m. During the months of July and August, the Gift Shop is closed on Saturdays and Sundays. Patients are prohibited from using the Gift Shop unless there is a physician order and the patient is accompanied by a staff member.

Food Services

For your convenience, a cafeteria is located on the second floor. The cafeteria serves breakfast, lunch and dinner and is open during the following hours: 7:00 a.m.–10:00 a.m.; 11:30 a.m.–3:00 p.m.; and 5:00 p.m.–7:00 p.m. Vending machines for hot /cold drinks and snacks are available 24-hours a day in the cafeteria.

Outside food and food from the cafeteria or snack bar may not be brought to a patient without written approval by the physician. Visitors who wish to eat with their loved ones may request a “guest meal” through Food Services. Such meals are served at an additional charge, separate from the patient’s bill and must be paid for in advance of service.

Banking

For your convenience, an ATM machine is located on the first floor next to the chapel.